🍪 Cookies Policy

Flower Heaven NYC

This Cookies Policy explains how flowerheavennyc.com (“we”, “our”, “us”) uses cookies and similar technologies when you visit our website.

What are cookies?

Cookies are small text files that are placed on your device when you visit a website. They help the website function properly, improve performance, and provide information to the website owner.

You can control or delete cookies through your browser settings at any time.

How we use cookies

1. Essential (Session) Cookies

These cookies are necessary for the website to function properly and cannot be disabled.

They are used to:

• Maintain your browsing session

• Remember your selections (such as language or region)

• Enable secure login and checkout

• Prevent repeated popups

• Improve website performance and speed

These cookies expire when you close your browser.

2. Analytics Cookies

We use Google Analytics cookies to understand how visitors interact with our website.

These cookies help us:

• Distinguish users

• Analyze website traffic

• Understand which pages are visited

• Improve website functionality and user experience

All data collected is anonymous and does not identify you personally.
These cookies do not track your activity on other websites.

Analytics cookies may remain on your device for 24 hours up to 2 years.

3. Functional & Shopping Experience Cookies

These cookies improve your shopping experience and are used to:

• Remember items in your shopping cart

• Store store-specific preferences

• Customize your account and site interface

These cookies typically expire within 2 days to 1 year.

4. Third-Party Cookies

We may use third-party services such as Hotjar for surveys and feedback.

These cookies:

• Prevent showing the same survey multiple times

• Remember feedback selections

• Are managed by third parties over which we have no direct control

Managing cookies

You can set your browser to:

• Refuse all or some cookies

• Alert you when cookies are being used

• Delete cookies already stored on your device

Please note that disabling cookies may affect website functionality, including checkout and account access.

Updates to this policy

We may update this Cookies Policy from time to time to reflect changes in technology or legal requirements. Any updates will be posted on this page.

Contact

If you have any questions about our use of cookies, please contact us through the website.